Shipping policy
Shipping Policy
Thank you for shopping with Sabi Goods. We strive to provide a transparent and efficient shipping process. Please review our policies below:
Shipping Costs
All shipping costs are the responsibility of the customer. Shipping fees are calculated at checkout based on the weight, dimensions, and destination of your order. These costs are non-refundable.
Damaged Goods & Liability
Once an order leaves our warehouse and is handed over to the carrier, Sabi Goods is not responsible for any lost, stolen, or damaged items. * We recommend inspecting your package immediately upon arrival.
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If your goods are damaged during transit, please contact the shipping carrier directly to file a claim.
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While we are not liable for transit damage, feel free to notify us so we can provide any necessary order details for your claim.
Will Call / Local Pickup
We offer a "Will Call" pickup option for local customers at our warehouse location.
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By Appointment Only: Pickups cannot be accommodated without a confirmed time slot.
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Scheduling: Once your order is ready, please contact our team to coordinate a pickup window.
Order Processing
Please allow [Insert Number, e.g., 2-3] business days for your order to be processed and packed before it is shipped or made available for pickup. You will receive a confirmation email with tracking information (if applicable) once your order is on its way.
Questions?
We’re here to help. If you have any questions regarding your shipment or our policy, please reach out to us:
Email: help@sabigoods.com